Delta Tightens Up Its Support Animal Policy (Again)

Delta has added a couple of new restrictions to its support animal policy which, when you find out what they are, will probably leave you wondering what some passengers are trying to get away with.

You Can Now Book Etihad Chauffeurs On The Web

It wasn't all that long ago that Etihad was truly one of the best airlines you could fly and I loved redeeming AAdvantage Miles for travel in the airlines' A380 Business Class cabin. Sadly things are a bit different now.

You Can’t Trust British Airways Staff To Correctly Change Your Frequent Flyer Number

While I've had some very positive recent experiences with British Airways cabin crew I'm continually frustrated by some of the limitations of BA.com, the incompetence of BA's IT department and the inability of BA call centre staff to carry out simple tasks.

KLM Launches A “New Economy Class Service Concept”

KLM has announced a few changes to its Economy Class food service and it has chosen to promote these changes as a "new economy class service concept". In reality that's just PR-speak for "we're making a few changes to how we serve meals and what you can expect from the meals" - calling it a "new concept" is a stretch.

Delta Will Launch Seattle – Osaka Service In 2019

On Wednesday Delta announced that it would be launching a route between Minneapolis/St. Paul and Seoul in 2019 thanks to its increasingly close ties with Korean Airlines. Now Delta has announced that 2019 will also see it launch a new service between Seattle and Osaka in conjunction with Korean Air.

Delta Will Fly From Minneapolis/St. Paul To Seoul From 2019

Delta and Korean announced a "world-class" joint venture back in March of this year and, since then, the two airlines have been working closely to increase the number of codeshare flights offered. Now Delta is adding a new route to Seoul.

Bad News: American Adds Its Worst Aircraft To Transcon Routes

I've just taken a few moments to try to think of some positive passenger news that has come out of American Airlines in the past few years and I'm really struggling to come up with much. Yes, if you're a high fare passenger things may be slightly better for you following the changes to the AAdvantage program and, if you're so valuable to American Airlines that you're invited into the Concierge Key program, things are probably better for you too....but that's it.

Review: American Airlines A321S Economy Class (Los Angeles – Maui)

The Airbus A321S is American’s aircraft of choice on a number of its routes to/from Hawaii so, if you’re thinking of visiting the 50thstate, there’s a very good chance that this is the aircraft you’ll experience. The First Class cabin on the American Airlines A321S holds 16 passengers but, as the cabin had been fully booked for months, I had known for a while that my complimentary upgrade was never going to clear….and it didn’t.

Downgraded By BA? Know Your EC 261/2004 Rights

Issues that British Airways is currently having with the Rolls Royce engines on a number of its Dreamliners have seen the UK’s flag carrier wetlease a number of Qatar Airways A330 aircraft to cover certain routes while BA’s aircraft are out of action.

Emirates Has Come Up With A Truly Bad Idea

Clearly I'm not as clever or as business-savvy as Tim Clark (the president of Emirates) or I would be a multimillionaire and flying around the world without wondering if I'm crediting my trips to the right loyalty program or if I'm using my miles wisely.....but I still know a bad idea when I hear one.

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